Effective Date: 03/20/2026
1. General Provisions
These Terms and Conditions (hereinafter referred to as the “Terms”) govern the use of the vigilant.com.ua website and determine the procedure for purchasing goods through the online store.
By using the website, you confirm your agreement to these Terms and Conditions.
Seller:
Phone: +380 99 548 49 16
Email: info@vigilant.com.ua
Address: 02000, Kyiv, Pecherskyi district, Pervomayskoho st., 7
2. Subject of the Agreement
The online store provides the opportunity to purchase goods remotely via the website.
Product descriptions, prices and specifications are posted on the website and may change without prior notice.
3. Ordering
Orders are placed via the website or other available communication channels.
The buyer is obliged to provide reliable information when placing an order.
After placing the order, the manager may contact the buyer to clarify the details.
4. Prices and payment
Prices for goods are indicated on the website and may change without notice.
Available payment methods:
– Online payment by bank card
– Cashless payment
– Other methods specified on the website
Payment is made in full before sending the goods, unless otherwise agreed.
5. Delivery
Delivery is carried out throughout Ukraine by delivery services.
Delivery times depend on:
delivery region
selected delivery service
The cost of delivery is calculated according to the carrier’s tariffs.
The seller is not responsible for delays caused by delivery services.
6. Rights and obligations of the parties
The buyer has the right to:
– receive goods of proper quality
– receive information about the goods
The buyer is obliged to:
– provide correct data
– pay for the order
The seller has the right to:
– refuse to fulfill the order in the event of the absence of goods
– change prices
The seller is obliged to:
– transfer the goods in accordance with the order
– provide reliable information
7. Guarantees and liability
The seller is not responsible for the improper use of the goods by the buyer.
All claims regarding the quality of the goods are considered in accordance with the legislation of Ukraine.
8. Protection of personal data
Personal data is processed in accordance with the Privacy Policy.
9. Final provisions
The seller has the right to change these Terms without prior notice.
The current version is always available on the website.